Privacy policy

Privacy Policy.

Data protection in accordance with the GDPR and German Federal Data Protection Act (BDSG).

Last updated: 29 September 2026

01Data Controller (Verantwortlicher)

The controller responsible for data processing on this website pursuant to Art. 4(7) GDPR is:

AI-VORTEX
Germany
Email: info@ai-vortex.de

If you have questions about data protection, you can reach us at the above contact details.

03Data We Collect

a) Contact and demo requests. When you use our contact or demo form, we collect: name, email address, company name (optional), subject or area of interest, your preferred meeting time and your message. Legal basis: Art. 6(1)(a) and (b) GDPR.

b) Newsletter. If you subscribe, we collect your email address and the time of your consent. You can unsubscribe at any time. Legal basis: Art. 6(1)(a) GDPR.

c) Server log files. Our hosting provider automatically collects: IP address, browser type and version, operating system, referrer URL, time of access. This data is processed pursuant to Art. 6(1)(f) GDPR for security purposes and is not combined with other data sources.

d) Cookies & tracking. This website uses technically necessary cookies in accordance with § 25 TDDDG (Telekommunikation-Digitale-Dienste-Datenschutz-Gesetz, formerly TTDSG). Non-essential cookies are only set with your explicit consent.

04Purpose of Processing

  • Responding to your inquiries and providing customer support
  • Performing pre-contractual measures and fulfilling contracts
  • Ensuring the security and stability of our website
  • Analyzing website usage to improve our services (only with consent)
  • Compliance with legal retention obligations under German commercial law (HGB) and tax law (AO)

05Data Recipients & Transfers

We may share your data with the following categories of recipients:

  • Email service providers for processing contact form submissions
  • Hosting providers within the EU/EEA

We do not sell personal data. Where data is transferred outside the EU/EEA, we ensure adequate safeguards pursuant to Art. 44–49 GDPR (e.g., EU Standard Contractual Clauses).

06Data Retention

We retain personal data only as long as necessary for the purpose it was collected:

  • Contact form inquiries: deleted after 6 months unless a business relationship is established.
  • Contract-related data: retained for 10 years per § 257 HGB and § 147 AO.
  • Server logs: automatically deleted after 7 days.

You may request earlier deletion at any time, subject to legal retention obligations.

07Your Rights Under the GDPR

You have the following rights under the GDPR:

  • Right of Access (Art. 15): request information about your stored data.
  • Right to Rectification (Art. 16): request correction of inaccurate data.
  • Right to Erasure (Art. 17): request deletion of your data ("right to be forgotten").
  • Right to Restriction (Art. 18): request restriction of processing.
  • Right to Data Portability (Art. 20): receive your data in a structured, machine-readable format.
  • Right to Object (Art. 21): object to processing based on legitimate interest at any time.
  • Right to Withdraw Consent (Art. 7(3)): withdraw consent at any time without affecting prior processing.

To exercise your rights, contact us at info@ai-vortex.de.

08Right to Lodge a Complaint

You have the right to lodge a complaint with a data protection supervisory authority pursuant to Art. 77 GDPR. The competent authority for Berlin is:

Berliner Beauftragte für Datenschutz und Informationsfreiheit
Friedrichstraße 219
10969 Berlin
www.datenschutz-berlin.de

09Changes to This Policy

We may update this Privacy Policy to reflect changes in legal requirements or our services. The current version is always available on this page with the date of last revision. See also our Terms & Conditions.